How to Raise a Complaint

Last updated: October 2026

We want every homeowner who reaches Changedleague Tree Service to be treated fairly and honestly. If something went wrong, please let us know. This page shows how to file a complaint and what comes next. It is a general template and is not legal advice.

What You Can Tell Us About

You can write to us about:

• Your experience when you called or contacted Changedleague Tree Service
• The way your personal information was handled
• Anything on this website that seems unclear or wrong
• The conduct of a provider we connected you with

If the Problem Is With a Provider

Providers in our network are independent businesses. They are responsible for their own quotes, prices, work, and customer service. If you are unhappy with tree work at your property, the usual first step is to raise it with the provider directly and keep a written record.

Please tell us as well. Feedback about providers helps keep our network honest, and providers who often fall short may be removed. Keep in mind that Changedleague Tree Service cannot settle contract disputes, refund money for a provider's work, or make decisions for a provider.

Sending Your Complaint

Email contact@changedleague.living and include:

• Your name and the easiest way to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you hope for

After You Write

We send you an email to confirm we received your complaint, usually within a few business days. Then we look into what happened. That may include reaching out to the provider. After that, we reply with what we found and any steps we are taking.

Still Not Happy?

If our reply does not settle things, write back and ask us to take another look. You can also contact your state's consumer protection office or attorney general, or your local Better Business Bureau. For concerns about licensed contractors, your state or local licensing office may be able to help too.

Contact

Email: contact@changedleague.living